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Auto & RepairEditor's Pick

Cascade Ridge Auto Repair

Honest diagnostics and photos of what they found

4.8(331 reviews)
Wenatchee, WA$$Since 1988

Our review

Cascade Ridge texts you photos of the worn part before they replace it. That single habit does more for trust than any warranty language, and it's why the shop stays booked on word of mouth alone.

They're comfortable with hybrids and newer electronics, which not every independent shop in the valley is. Diagnostic fees get applied to the repair if you go ahead with the work.

Loaner cars are limited to two, so ask when you book. Expect a few days' wait for non-urgent jobs.

Photo documentation is the habit that defines the shop, but the follow-through is what earns repeat customers. Every recommendation comes tagged as urgent, needed soon, or worth watching, and they are consistent about telling you which brakes have another ten thousand miles left. Estimates are texted with parts and labor separated, and nothing gets done without a reply. When a repair comes in under estimate, the invoice reflects it — a detail several long-time customers volunteered without being asked.

What stands out

  • Photo-documented diagnostics
  • Hybrid certified
  • 2-year parts warranty
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